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o2c • E-Commerce / B2C Retail

High-Volume Multi-Channel Payment Reconciliation Automation

Automated reconciliation for 100K+ monthly transactions across 8 payment gateways and digital wallets.

High-Volume Multi-Channel Payment Reconciliation Automation

The Operational Challenge

Managing high-velocity transactions across Virtual Accounts, QRIS, and marketplace aggregators led to daily settlement discrepancies and delayed monthly revenue closing by over 5 business days.

Strategic Solution & Implementation

Engineered a standardized daily reconciliation matrix linking merchant gateway reports, bank statement mutasi, and CI4/ERP order tables with automated anomaly flagging.

Measurable Impact & Results

Reduced monthly ledger closing time from 6 days to 1.5 days; eliminated 99.4% of unapplied cash backlogs; achieved 99.98% match accuracy.
Facing Similar Challenges in Your Organization?

Consult with Gloria Fangie on deploying this exact framework for your systems.

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Project Snapshot
  • Engagement Role Lead O2C Analyst
  • Target Domain o2c
  • Client Sector E-Commerce / B2C Retail
  • Execution Duration 6 Months