Proven Track Record

Portfolio & Case Studies

Detailed explorations of large-scale financial reconciliations, tax audit settlements, and revenue optimization.

High-Volume Multi-Channel Payment Reconciliation Automation
o2c E-Commerce / B2C Retail
High-Volume Multi-Channel Payment Reconciliation Automation

Automated reconciliation for 100K+ monthly transactions across 8 payment gateways and digital wallets.

Key Impact: Reduced monthly ledger closing time from 6 days to 1.5 days; eliminated 99.4% of unapplied cash backlogs; achieved 99.98% match accuracy.
Corporate Tax Health Check & SP2DK Defense for Retail Group
tax Fast-Moving Consumer Goods
Corporate Tax Health Check & SP2DK Defense for Retail Group

Successfully defended a multi-billion IDR tax assessment and resolved fiscal reconciliation mismatches.

Key Impact: SP2DK successfully settled with zero tax penalties; established forward-looking tax compliance safeguards and internal tax control procedures.
B2C Chargeback & Refund Workflow Transformation
o2c Digital Subscription & Services
B2C Chargeback & Refund Workflow Transformation

Overhauled customer dispute protocols to halt revenue leakage and speed up legitimate refund settlements.

Key Impact: Lowered dispute turnaround from 14 days to 48 hours; eliminated duplicate refund losses completely; improved customer trust score by 40%.
Cross-Border Digital VAT (PPN PMSE) Operational Compliance
tax International SaaS / Tech
Cross-Border Digital VAT (PPN PMSE) Operational Compliance

Implemented PMSE tax collection and reporting protocols in accordance with Indonesian Directorate General of Taxes (DJP) requirements.

Key Impact: 100% on-time submission to DJP without non-compliance notices; seamless rollout for over 500,000 Indonesian consumers.