Order to Cash Specialist - Former Senior Tax Consultant

Striving for Precision, Growth, and Financial Integrity.

Bridging rigorous corporate tax compliance with high-volume B2C order-to-cash operations. Ensuring every transaction is reconciled, audit-ready, and optimized for sustainable scale.

Gloria Fangie
Tax & O2C Governance
Audit-Ready & Automated
3+
Years Experience
99.98%
Reconciliation Precision
100%
Tax Audits & SP2DK Defense
5.5M+
Transactions Processed
Finance and Strategy

Navigating Complexity with Operational Rigor and Strategic Insight

With a distinguished track record in complex tax advisory followed by specialized leadership in consumer-facing Order to Cash (O2C) ecosystems, I orchestrate revenue lifecycles from point-of-sale to bank reconciliation.

My philosophy centers on continuous striving - ”transforming friction into streamlined automation, mitigating financial vulnerabilities, and providing executive leadership with crystal-clear visibility into cash velocity.
B2C Order to Cash
High-volume reconciliation, dispute management, payment gateway integrations.
Senior Tax Advisory
Corporate Income Tax (PPh), Value Added Tax (PPN), SP2DK defense & audit readiness.

Strategic Capabilities & Services

Deploying structured financial frameworks designed to accelerate cash flow, prevent leakage, and maintain bulletproof compliance.

Core Specialty
B2C Order to Cash (O2C) Operations

End-to-end management of customer billing, payment reconciliation, chargeback mitigation, and cash application.

Former Senior Consultant
Tax Consulting & Audit Defense

Strategic corporate tax planning, monthly/annual compliance (SPT Masa & Badan), and dispute resolution.

Governance
Revenue Assurance & Reconciliation

Guarding against revenue leakage across automated platforms, ERPs, and banking endpoints.

Transformation
Financial Workflow & System Optimization

Streamlining finance-operations handoffs, standardizing SOPs, and optimizing ERP setups.

Delivering Measurable Impact

View All Case Studies
High-Volume Multi-Channel Payment Reconciliation Automation
o2c E-Commerce / B2C Retail
High-Volume Multi-Channel Payment Reconciliation Automation

Automated reconciliation for 100K+ monthly transactions across 8 payment gateways and digital wallets.

Reduced monthly ledger closing time from 6 days… Case Details
Corporate Tax Health Check & SP2DK Defense for Retail Group
tax Fast-Moving Consumer Goods
Corporate Tax Health Check & SP2DK Defense for Retail Group

Successfully defended a multi-billion IDR tax assessment and resolved fiscal reconciliation mismatches.

SP2DK successfully settled with zero tax penalties;… Case Details
B2C Chargeback & Refund Workflow Transformation
o2c Digital Subscription & Services
B2C Chargeback & Refund Workflow Transformation

Overhauled customer dispute protocols to halt revenue leakage and speed up legitimate refund settlements.

Lowered dispute turnaround from 14 days to 48… Case Details
Cross-Border Digital VAT (PPN PMSE) Operational Compliance
tax International SaaS / Tech
Cross-Border Digital VAT (PPN PMSE) Operational Compliance

Implemented PMSE tax collection and reporting protocols in accordance with Indonesian Directorate General of Taxes (DJP) requirements.

100% on-time submission to DJP without non-compliance… Case Details

The Striving Column

Browse All Articles
Mastering the B2C Order to Cash Ecosystem: From Friction to Flow
Order to Cash & Revenue Ops Nov 01, 2026
Mastering the B2C Order to Cash Ecosystem: From Friction to Flow

In consumer-driven platforms, revenue is not realized when the customer clicks buy; it is secured when payment…

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Deciphering SP2DK: A Tax Consultant's Guide to Structured Defense
Taxation & Regulatory Compliance Nov 01, 2026
Deciphering SP2DK: A Tax Consultant's Guide to Structured Defense

Receiving an SP2DK from the tax office is not an accusation of fraud; it is an invitation for fiscal clarification.…

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The Philosophy of Striving: Why Precision is the Highest Form of Integrity
Career, Precision & Striving Nov 01, 2026
The Philosophy of Striving: Why Precision is the Highest Form of Integrity

In finance and accounting, accuracy is not merely technical correctness; it is the currency of trust.

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Initiate a Strategic Consultation

Whether addressing B2C reconciliation bottlenecks or optimizing corporate tax strategies, let's discuss how to bring rigor and clarity to your balance sheet.