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Core Specialty
B2C Order to Cash (O2C) Operations
End-to-end management of customer billing, payment reconciliation, chargeback mitigation, and cash application.
Service Scope & Detailed Overview
Comprehensive oversight of high-velocity consumer transaction cycles. Eliminating billing discrepancies, automating multi-channel payment gateway reconciliations (VA, E-Wallet, Credit Card), and optimizing days sales outstanding (DSO).
Structured Deliverables
- Payment Gateway Reconciliation Framework
- Dispute & Chargeback SOPs
- Daily Cash Settlement Automation
- DSO Reduction Strategies
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